Returns Policy – Kiswa Arts and Culture Gallery
At Kiswa Arts and Culture Gallery, your satisfaction is important to us. Every purchase supports our ongoing projects — all donations are considered Lillah and 100% of proceeds contribute to the charitable work of Kiswa Arts and Culture Gallery.
30-Day Money Back Guarantee
We offer a 30-day money back guarantee on all purchased items, provided that:
The item is unused, unopened, and in its original packaging.
A valid proof of purchase is supplied.
If these conditions are met, you may return your item within 30 days of receipt for a full refund of the product cost.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us within 7 days of receiving your order.
Email: info@kacg.co.uk
Please include:
Your full name
Address
Contact details
A brief description (and photo if possible) of the fault
We will arrange a replacement or refund once the issue has been verified.
Donations
Please note that donations made to Kiswa Arts and Culture Gallery are non-refundable, as they are considered Lillah contributions and are used directly for charitable purposes.